Standardized for Growth – Validation, standardization and automation

Standardized for Growth

Validation, standardization and automation

A Story of Unified Operations, Cold Chain Compliance, and $550K in Inventory Savings

About the company: This leading national specialty pharmacy manages a widespread pharmaceutical network, dispensing specialty prescriptions through six primary fulfillment facilities.

The Challenge: More Sites, More Complexity

Following COVID-related disruptions, the organization faced inconsistent packaging materials, varied packout processes, and fractured inventory practices across its network. These variations increased operational
complexity, complicated labor execution, and limited the ability to scale efficiently. They struggled with:

  • Inconsistent packaging materials and pack-out processes across sites

  • Supply chain instability and limited visibility into inventory

  • Space constraints and excess inventory tying up capital

  • The need to maintain ISTA and URAC accreditation while scaling efficiently

Together, we:

  • Evaluated current cold chain pack-outs, labor workflows, and space utilization across facilities.

  • Mapped exact inventory requirements across all six distribution locations.

  • Applied Veritiv’s Cost of Capital methodology to pinpoint and quantify financial inefficiencies.

  • Designed a repeatable, scalable operating model optimized for seamless national implementation

The Solution: A Plug-and-Play Operating Model

Veritiv began with a deep operational assessment of the pharmacy’s facilities and workflows, including:

  • One standardized, ISTA- and URAC-compliant product portfolio across all sites

  • Custom conveyor belt + in line bagger to increase throughput

  • Consistent cold chain packout designs to reduce variation and labor

  • Centralized sourcing with local Veritiv locations near each pharmacy facility

  • Full transparency and reliability of supply

The Result: Impact at Scale

By combining standardization with automation, the pharmacy achieved measurable financial and operational gains that allowed for new capitial investments and expand the pharmacy’s footprint.

  • $550,000 reduction in inventory through optimized stock levels

  • $356,000 savings in inventory carrying costs

  • Eliminated the case erector by having Veritiv kit the product

  • Reduced labor due to consistent pack design and automation

  • Improved space utilization across facilities

  • Increased throughput capacity and scalability for future growth

Let’s optimize your distribution strategy with plug-and-play solutions engineered for operational efficiency, automation, and growth

 

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Registered customers in the Northeast can now purchase on veritiv.com for delivery to CT, DE, MA, MD, ME, NH, NJ, NY, RI, VT, and Eastern PA. 

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